Draft. This page is a starting point, not a final legal document — have a solicitor review it before relying on it in production.
Last updated: 30 July 2026
TradeTestimonials is a service that helps tradespeople collect, publish, and manage customer testimonials. A tradesperson ("you") submits a customer's contact details so we can send that customer a short feedback request by SMS or email; the customer's response is turned into a testimonial you can review, edit, and publish on your own public testimonials page.
You are responsible for having your customer's permission, or another lawful basis, before submitting their contact details to us for a feedback request — this is why the request form requires you to confirm this each time. You are responsible for the accuracy of the information you submit and for how you use any testimonial we help you publish.
Free accounts may publish a limited number of testimonials and send a limited number of requests. Paid subscriptions are billed monthly via Stripe and include a free trial period as shown at checkout. You can manage or cancel your subscription at any time from your dashboard's billing section.
Don't use TradeTestimonials to contact anyone without a lawful basis to do so, to submit fabricated or misleading testimonials, or to send unsolicited marketing through the platform.
You may stop using the service and cancel your subscription at any time. We may suspend or terminate accounts that violate these terms.
The service is provided as-is. We aren't liable for indirect or consequential losses arising from your use of the service, to the extent permitted by law.
These terms are governed by the law of England and Wales.
Questions about these terms? Contact us via the details on your account.
See also our Privacy Policy.